Freshservice 7.12



Publisher Description



Freshservice - Cloud-based ITIL service desk with powerful ticketing & asset management.

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.

What’s new?

To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management


Key features of Freshservice mobile app

1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.

About Freshservice

Freshservice is a free app for Android published in the Office Suites & Tools list of apps, part of Business.

The company that develops Freshservice is Freshworks Inc. The latest version released by its developer is 7.12.

To install Freshservice on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-03-26 and was downloaded 5 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Freshservice as malware as malware if the download link to com.freshservice.helpdesk is broken.

How to install Freshservice on your Android device:

  • Click on the Continue To App button on our website. This will redirect you to Google Play.
  • Once the Freshservice is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
  • A pop-up window with the permissions required by Freshservice will be shown. Click on Accept to continue the process.
  • Freshservice will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.



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Users Rating:  
  0.0/5     0
Downloads: 5
Updated At: 2024-04-19
Publisher: Freshworks Inc
Operating System: Android
License Type: Free